不能邮寄款

• Fragile Items | 易碎品:
  Cookies are fragile items, and any risk of damage during shipping must be borne by the customer.
  饼干属于易碎品，邮寄中的损坏风险需由顾客自行承担。

• Refunds and Compensation | 退款与赔偿:
  We are unable to offer refunds or compensation for damages incurred during the shipping process.
  我们无法为运输过程中的损坏提供退款或赔偿。

• Courier Service | 快递服务:
  To minimize the chances of damage, we have partnered with a renowned courier service to ensure safe delivery.
  为了最大程度降低破损风险，我们已与知名快递公司合作，以确保安全送达。

• Payment Terms | 付款条款:
  By completing your payment, you agree to these terms, and we will arrange your shipment with the utmost care. Once payment is made, cancellations or refunds are not allowed.
  一旦付款即表示您同意此条款，我们将尽心为您安排寄送。付款后不可取消订单或退款。

• Shipping Charges | 运费:
  Shipping charges are calculated based on your delivery address and the weight of your order. Any applicable shipping fees will be added to your final invoice.
  运费根据您的收货地址和订单重量计算。相关运费将添加至您的最终发票中。

• Delivery Time | 送货时间:
  Delivery times are estimates and may vary depending on the courier service and the destination location. We are not responsible for delays caused by third-party delivery services or unforeseen circumstances.
  送货时间为预估时间，具体时效可能会因快递公司和目的地的不同而有所变化。我们对第三方快递公司或不可预见的延误情况不负责。

• No Guarantee on Delivery Time | 不保证送货时间:
  Due to factors such as weather, public holidays, or unforeseen events, delivery times may be delayed. We do not guarantee exact delivery dates.
  由于天气、公共假期或不可预见的情况，送货时间可能会延误，我们无法保证确切的送达日期。

• Tracking Information | 跟踪信息:
  Once your order has been shipped, you will receive tracking information to monitor the progress of your delivery.
  一旦订单发货，您将收到跟踪信息，便于查看您的订单配送进度。

• Incorrect Address | 错误地址:
  Please ensure that you provide the correct shipping address when placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
  请确保在下单时提供准确的收货地址。对于顾客提供的错误或不完整地址所导致的配送问题，我们不承担责任。

• Packaging & Protection | 包装与保护:
  We take great care in packaging our handmade cookies. However, due to their delicate nature, some cookies may still break during shipping. We will not be liable for damages caused by external factors such as mishandling or rough handling during transit.
  我们非常重视手工饼干的包装，但由于其易碎性质，某些饼干在运输过程中可能仍会破损。对于运输过程中的不当处理或外部因素所导致的损坏，我们不承担责任。

【Self-Pickup Service | 自取服务】

For customers with high expectations, we welcome you to visit JB (Johor Bahru) for self-pickup.
对于要求较高的顾客，我们诚挚欢迎您亲临 JB（新山）自取订单。

We understand that shipping may not always meet every expectation. Therefore, we offer a self-pickup service to ensure you can personally receive the cookies in perfect condition. If you choose self-pickup, we will prepare everything in advance for your convenience. We look forward to welcoming you in JB!
我们理解邮寄可能无法满足所有期望，因此特别提供自取服务，以确保您能够亲自领取完好无损的饼干。如果您选择自取，我们将提前为您妥善安排，期待在新山与您见面！